If you answered YES to any of these, it’s likely your business hasn’t yet transitioned to partnering with a fully managed IT provider (MSP), and is treating their IT and subsequent developments as a reactive activity, rather than an integral core part of doing good business..
Traditional IT support was created to address reactive PROBLEMS — when something broke, you’d call IT to fix it! But today, things have progressed, and relying solely on a helpdesk is no longer sufficient. So many companies are banging their heads against the same outdated models of how IT used to be delivered.
Managed IT Services encompasses all aspects of IT (not just IT support), offering your business a more comprehensive service model. Reactive IT support alone won’t meet the demands of a growing company, and a helpdesk alone can’t be expected to deal with all the various queries coming into it. The helpdesk needs to be left to ‘help’ end users. All other IT matters need to be funnelled through a Managed Services model
This is where Microbyte comes in. With over 20 years of experience providing complete IT solutions and 24/7 helpdesk services, we can help your company take control of its technology, rather than just relying on reactive IT support.
We offer a range of IT support packages to suit your business including dedicated Small Business IT Support. Our packages cover your day-to-day support needs. At Microbyte, we’re proud to be able to offer full follow the sun IT support for companies of all sizes thanks to our multiple offices strategically located in the UK, USA, Dubai and Philippines.
IT Support Services LondonAre you looking to have your IT managed and properly supported? Microbyte can tackle all of your IT woes with a single Managed IT Services package to incorporate EVERY IT service delivery area, including 24/7 helpdesk. IT director level direction and road mapping, IT strategy planning, account management and much more.
Managed IT ServicesOur IT solutions give your SME the infrastructure and resilience it needs to scale easily while keeping you operational. As a Microsoft Gold Partner and Cloud Solutions Provider, we're trusted by hundreds of companies across various sectors to advise and implement a range of Azure, 365 and security solutions.
IT SolutionsThe ideal VoIP system can be difficult to choose for any business, with so many options where do you turn? At Microbyte, we keep it simple and stay as solution agnostic as we can to ensure you're getting the very best phone system for your company. We offer two two simple packages, Simply Calls and 3CX for complete peace of mind. However, we're more than happy to consult and advise on other solutions if you need independent advice.
TelecomsIT Support packages to keep your company running like clockwork, no matter when you need to call the helpdesk.
Managed IT is about so much more than just a 24/7 helpdesk. A real MSP will curate and manage every aspect of IT for their client.
An IT project with no strategy or direction is doomed to fail. Get reliable, independent advice on Azure, 365 and Security projects.
Whether it's Simply Calls or 3CX, we provide feature-rich phone systems that keeps your team working anywhere in the world.
We have teams based in the UK, USA and Dubai to bring you and your users round-the-clock support. We're more than 'on-call'; we're ready for your call in any industry.
As a Microsoft Gold Partner and Direct CSP, we advise on and install trusted solutions that help you scale easily, from cloud migrations to desktop applications.
Our number one VoIP solution consistently gets five-star feedback. Ask us about our telecoms offerings and 3CX, the feature-rich VoIP system you can take anywhere.
With two decades' experience in offering outsourced IT support and managed services we understand our industry and yours, so we can provide sound advice whatever your sector.
Due to our longstanding position in the IT industry, we assist other MSPs through our White Label programme as a testament to how well our service works.
We specialise in tailored support and strategy for SMEs looking to grow their businesses through high-value solutions that keep them productive and compliant