Get total IT support and strategy with a 24/7 Managed Service Provider
Microbyte are the 24/7 Managed IT Service Provider you can rely on. Whether you’re switching AMC and Managed Services providers, or you’re new to outsourced IT services, we’ll help your business run like clockwork.
Your business should focus on growth, not IT. Our customers trust us to take care of everything from day-to-day support to long-term IT strategy.
We want to solve your IT problems at every level.
We offer a single unlimited Managed IT Services package. This incorporates every IT service delivery area. Your business needs more than the 2am support calls. It needs an IT provider who can lead strategy and help you plan your IT roadmap and build solid IT standards.
Solid IT standards reduce the need for IT support. We focus on standards and strategy to drive down helpdesk tickets.
Our 24/7 IT Helpdesk is at the heart of our Managed Services
Despite the industry move from IT support over to Managed IT Services, our 24/7 Helpdesk is crucial to our business and customers. Our ever-growing client base is testament to our success both locally and internationally. Companies across the UK and abroad have chosen to free themselves of the burden of IT support and management, entrusting us with one of their most valuable assets, safe in the knowledge that we will always be on hand when needed.
The four blocks of a 24/7 Managed Service Provider
The Four Blocks are central to a good Managed IT Service delivery model and a big shift from the old break-fix model. This way we can keep improving processes and services, so things get better and better.
Watch these videos to find out more about the Four Blocks of Managed IT Services:
At Microbyte, we don’t fix a problem without also figuring out how to stop it reoccurring.
Our four blocks (Centralisation, Support, NetAdmin and vITD) work together to constantly make improvements to our processes and services.
Download our pdf on how the four delivery areas work together, which includes a real world scenario to demonstrate why this process works so well.