Our recommended VoIP solution 3CX supports remote workforces wherever they are in the world. You can use 3CX in the office with a desk phone, at home on your laptop with a headset, or through the mobile app on the go.
3CX comes with its own out-of-the-box reporting and analytics features. If your business needs more than a wallboard and scheduled reports, our integrations might be the answer.
Better monitoring and reporting boost motivation, productivity and your bottom line.
Standard 3CX wallboards show basic call stats, so you can see how many calls you’ve taken, or which phones are ringing. If you want to see even more, Plecto could be the answer.
Plecto is designed with productivity in mind. Customise its easy-view real-time dashboard to get business stats you want to see. Plecto also integrates with other systems to give a complete picture of staff performance.
You could display sales in a day, see website hits or have a leaderboard to see who’s made the most calls. More than this, you can translate all that information into business figures. With that insight you can build an exact picture of the ROI of each business area. Use Plecto to set up friendly team competitions with milestones onscreen celebrations.
If you want to see real time stats with your 3CX system, we can help you integrate your system with Power BI. Get numbers that mean something to your business.
Systems such as CRMs and ERPs can also be integrated to show combined stats. With all your data in one place, you can build meaningful goals for your teams, compare data and spot valuable trends.
Businesses with high phone reliance, such as customer service and support sectors, get real benefit from Power BI and 3CX.
Allocate resources based on smart correlations between performance data and expenditure.
Get up-to-the-minute information on your business with a Power BI and 3CX integration. Power BI provides more than a wallboard for your company. Turn real-time information into business decisions, with the full power of the Microsoft Cloud.
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