9 - 2020 | Microbyte
IT support desk

What does an IT Helpdesk do?

You shouldn’t notice a good IT helpdesk An IT Helpdesk desk should minimise disruption to your business by solving problems and preventing future ones. IT support desks are business-focused with sector-specific knowledge of business processes and priorities. A good helpdesk will know what’s important to your business and why. Here’s what they do: Help (of…

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Desk with two computer screens and headphones

Don’t spend money on business IT – invest it

What to consider when investing in business IT If you’re a small business, you should be investing in your IT, not throwing money at it. For growing businesses, a risk here and there might pay off but don’t throw money at a good deal or a quick fix. You need to make wise investments in your…

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