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On-Premises vs Cloud Which is Best

On-Premises vs Cloud: Which is Best?

Small businesses and larger enterprises wrestle with managing their IT infrastructure, current requirements, and future demands. Choosing between on-premises and cloud computing is pivotal as it significantly changes the underlying approach to IT infrastructure and operations. Why Local Technology Was Previously Attractive? Previously, IT departments saw all technology-related operations as coming under their purview. As…

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Microsoft Authenticator vs Google Authenticator

Microsoft Authenticator vs Google Authenticator

Our digital lives in 2024 are increasingly complex. Effective security is essential to ensure nothing nefarious occurs. Manual password entry creates the risk of ‘shoulder surfing’ or other surreptitious methods used to discover your security information. Using two-factor authentication (2FA) or multi-factor authentication tools (MFA), such as Google Authenticator or Microsoft Authenticator mobile apps, substantially…

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Benefits of Copilot for Microsoft 365

Benefits of Copilot for Microsoft 365

Copilot is an Artificial intelligence (AI)-based tool to enhance creativity and time efficiency. Benefits of using this ChatGPT AI technology – Microsoft is an investor in the business – do not stop there. Depending on the version used, the interface generates useful responses based on meaningful inputs. Microsoft announced Copilot for Microsoft 365 and first…

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Moving from Internal to Outsourced IT Support

Moving from Internal to Outsourced IT Support

Having reliable IT support is one of the most crucial parts of any modern business. Whether it’s tackling minor software glitches, protecting against cyber threats, offering a seamless experience to customers, or simply ensuring a smooth workflow for employees, an effective IT support system is the backbone of any business. But the game is changing….

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The Business Benefits of Cyber Essentials Certification

The Business Benefits of Cyber Essentials Certification

As IT continues to dominate and dictate international business, fortifying digital defences is paramount. Protecting your business from the devastating consequences of a cyber security breach should be a number one priority for every business.  The good news is that obtaining a Cyber Essentials certification is a simple and easy step to help protect against…

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Improve Your IT Helpdesk With SOPs

Improve Your IT Helpdesk With SOPs

As technology continues to drive businesses around the world, the role of IT helpdesks has evolved into a pivotal force, serving as the central point for user support and technical issue resolution. With organisations increasingly reliant on intricate digital infrastructures, the efficiency of IT helpdesks becomes paramount in ensuring seamless operations. Enter Standard Operating Procedures…

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A guide to switching IT Support Provider

A guide to switching IT Support Provider

The relationship between a business and its IT support company is a close one. With IT at the centre of almost every business, responsible for daily operations, goals, plans, feedback, data storage and communication, the right IT partner can be the driving force behind a company’s success. But as your business evolves, it’s essential to…

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Why should you outsource your IT Support

Why should you outsource your IT Support

When it comes to IT and technology, almost all businesses around the world rely on digital systems every single day. From cloud computing and cyber security to artificial intelligence and data analytics, the range of tools and different technologies available to businesses are constantly evolving. Maintaining, managing and updating information technology (IT) is a vital…

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Apple Mac IT Support Services A Comprehensive Guide

Apple Mac IT Support Services: A Comprehensive Guide

Within the IT industry, one of the most divisive questions is Apple or Microsoft Windows. When it comes to IT support, there is often a lack of expertise surrounding Apple products. Very few third-party providers are willing to work with companies that use Apple products as it can be challenging. However, Apple products have become…

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