This morning, I arrived at the office to see our Marketing Executive’s desk empty. Stephen was late. Very unlike Stephen, and at Microbyte, we pride ourselves on punctuality and respecting people’s time. Shame really, he was a good guy. It really broke my heart to let him go… I’m just kidding! He soon walked in,…
Many businesses discover that developing and managing an in-house IT team is challenging. Issues such as scalability, effective delegation of IT tasks, and focusing on core activities prove problematic. At this point, managers begin to seriously consider the benefits of outsourcing to a third-party service provider. Using a managed IT services provider for support services,…
IT compliance is the regulatory framework for companies relating to their information technology. Specifically, compliance regulations ensure businesses follow best practices to safeguard customer data and improve information security. Regulatory requirements differ depending on country, industry, and other factors. Businesses in the UK must comply with UK, EU, US, and other laws, regulations, and standards….
Compliance and governance elevate data security, effective controls, and regulatory observance for managed service providers (MSPs). Strike a balance between operational execution and overemphasising compliance; otherwise, you will create unwanted bottlenecks and stifle innovation. On the other hand, overlooking regulatory requirements leaves a firm open to security risks and substantial financial penalties. Companies should consider…
Microsoft responded to the emergence of cloud computing services by launching Microsoft Azure in 2010. Azure provides a cloud environment, on-premises, hybrid, and cloud situated, for app creation and management, virtualisation, data storage, web and mobile apps, and more. Services designed for the hybrid cloud let businesses use virtual machines at a distance, access databases,…
Sage X3 (formerly Sage ERP X3) is an advanced, enterprise-level solution to manage business operations. The browser-based, cloud-ready tool helps manage finance, accounting, stock purchasing, inventory, supply chain, and manufacturing needs. Offered in a modular fashion, user subscriptions provide access to only the collection of capabilities required. Data is safeguarded when installed as an on-premises…
Quality IT support is as much about top-notch security measures and cybersecurity as it is about technical assistance. As you will learn in this article, the tall grass obscures the hidden cost of poor IT support if you are not careful. Inferior IT support means you are paying for it directly and indirectly. Repeated IT…
No matter what industry you work in, you have probably heard the phrase ‘digital transformation’ more and more frequently over recent years. While it might sound like another unnecessary buzzword to throw around the boardroom, it is a crucial process that might dictate your business’s future. We have put together this short guide to demystify…
Communication is the backbone of any business, and in today’s digital-first world, companies are switching to VoIP telephony as a cost-effective and flexible solution. Approximately two-thirds of organisations rely on VoIP services to streamline operations, making calls using the internet rather than traditional phone lines. Unlike legacy systems that convert analogue voice signals into digital…
