Young people are the future. Technology’s the future. And yet, somehow when it comes to the IT industry in the UK, we’re letting them both down, writes Microbyte MD Yusuf Yeganeh. Many industries are experiencing staff issues lately, and it’s just as true in IT support, but it’s not just a staff shortage; it’s a…
#10 PRINTERS These annoying devices can be a lifesaver when needing to get invoices and orders out, equally when they don’t work they get the brunt of a lot of abuse and sometimes a good kick-in, so why do they cause so many problems?Well, our research has uncovered that the bulk of the issues come…
The ‘Stamp Out Support’ emblem symbolises our commitment to reducing, and one day defeating reactive IT support tickets! For too long the focus has been on BIGGER, BETTER, FASTER support teams, staff that solve problems ON THE SPOT, and all while prioritising vast numbers of IT support tickets, calls, and customer satisfaction, as well as…
Cloud and on-premise are application hosting options that a Managed Service Provider can support you with. There are some primary differences between the two that make Cloud our preferred option. Here are five Cloud advantages: 1. Saving physical space This is the fundamental difference between Cloud and on-premise. On-premise business applications are usually hosted…
We don’t need to say how difficult this year has been for everyone, but going into the holiday season, most of us at least still have our families, homes, jobs and health. Even a small Christmas in a warm house with one or two loved ones is something to be cherished. Whatever we might have…
The eight benefits of cloud email Cloud email is already the standard for personal email accounts, but businesses are still behind. Reliable email functionality is crucial in our world today. It helps you stay organised, communicate easily and run your business smoothly. Cloud email has the basic functionality like sending, receiving, and storing email. What…
Microsoft has added the breakout rooms feature to Microsoft Teams. Microsoft Teams has so many features to make your remote meetings easier. Breakout rooms is the latest feature to help you mimic the office experience online. Think of them like meetings within meetings. They offer a chance to break off from the larger group to…
Multi-factor authentication (or MFA) is more or less exactly what it sounds like. To access an application, you first need to pass two or more phases of verification. MFA is an extra step to ensure that you are who you say you are. For businesses, Multi-factor authentication is a security must-have. Gone are the days…
Microsoft Teams has never been so important – and practical. Its functionality is so vast it’s hard to keep up with its best features. We’ve conjured up a few things you can do with Teams to make sure you’re getting the most out of your user experience. With Teams, you can mimic the day-to-day office…
