Blog Archives - Page 4 of 7 - Microbyte

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We just closed 100,000 cases!

In 2010, we logged our first customer ticket using our custom-built tool, MicroLog. Today we closed our 100,000th case! Who’d have thought it? Our 100,000th closed ticket was for our valued client, bespoke glazing solutions company, Klöeber. “Microbyte came on board towards the end of 2011. They weren’t very large at that point, but they…

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5 Things You Should Know When Buying Cyber Insurance

Technology, social media and financial transactions over the internet are integral to how most organisations go about finding customers and how those customers purchase products. Unfortunately, those methods are also used as access points by cybercriminals to get their hands on sensitive information. Whether it be hackers, those looking for financial gain or even insiders,…

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How the Modern Workplace can benefit your environment

Did you know that in many office environments now, up to 60% of desk space is vacant? Well, the fact is that 4x as many people are working outside the office compared to just five years ago. Not only are these people working away from the office, but statistics also suggest that they’re working on…

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How Businesses Should Prepare for Windows 7 End of Life

So, Windows 7 is end of life, and in December we won’t be receiving any more security updates from Microsoft. Is it a big deal? Yes, it is. However, we urge you to not run out buy yourself a copy of Windows 10, especially not on a CD! What happens once Windows 7 reaches end…

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What is Microsoft Teams? And, how is it any different to Whatsapp?

  Microsoft Teams has been heavily marketed as the next big communication tool for businesses, but what is it? Is it not just Whatsapp? Well, in short, no – and I’ll explain why now. The biggest difference between Whatsapp and Microsoft Teams is that, although both have the functionality to “chat” in groups, Teams provides a…

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What operational issues face the produce sector?

The produce sector faces a variety of unique operational challenges due to time constraints, delivery of the product and intricate processes they follow. Some typical issues we have found with IT in the Produce Sector aren’t specifically to do with the technology and the fact that they are in the food industry. Instead, the problems…

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What to consider when moving your IT to the Cloud

Moving IT takes planning. Moving single pieces of software and standard on-premise servers are not difficult to move to the Cloud, however, problems arise when they are integrated within a business and its processes. It adds a layer of complexity that is not always talked about. Why is this? In isolation, most technologies can be…

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Microbyte’s Most Compliant Client

We are constantly looking through our client base, trying to identify gaps in our IT standards, whilst looking for areas to improve and to bring our customers as close as we can to our “ideal”. Our Maturity Matrix is an ever-evolving set of standards which we measure all our Managed IT Services clients by, and we use…

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Evolving IT Standards

Business is moving faster than ever. It’s easy to think that technology which may have been installed just a few years ago should be perfectly capable of powering and protecting your business. Unfortunately, this is rarely the case. It is therefore vitally important that we remain aware of all available technologies, in order to provide end users…

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The complexity of a 24/7 IT operation

Three years ago that we decided to evolve into a 24/7 service provider, and take the leap into running multiple sites in the UK and abroad. It’s been a very interesting journey, and one which I am certain many MSPs (Managed IT Service Providers) dare not venture into. It’s amazing to hear clients who use…

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