Communication is the backbone of any business, and in today’s digital-first world, companies are switching to VoIP telephony as a cost-effective and flexible solution. Approximately two-thirds of organisations rely on VoIP services to streamline operations, making calls using the internet rather than traditional phone lines. Unlike legacy systems that convert analogue voice signals into digital…
Cyber Essentials (CE) certification assists UK companies in improving their cyber security posture. Using advanced National Cyber Security Centre (NCSC) approved methodologies, businesses can protect themselves from common cyber threats. Cyber Essentials and Cyber Essentials Plus (CE Plus) are part of the certification process. Conducting vulnerability scans and reviewing security controls are required for Cyber…
In Oregon, one industry stands out as the backbone of the state’s economy: construction. Contributing $16.22 billion to the state’s GDP in 2023, up from $5.41 billion in 2021, the construction sector continues to grow and remains a vital part of the economy. From housing estates and renovation projects to commercial spaces and urban redevelopment,…
With its impressive skyline, reputation for innovation and being at the forefront of tourism and international business, Dubai seems like the kind of place to have some of the best IT support in the world. Internationally connected and popular with businesses that are increasingly reliant on technology, the city is a tax-free, global expat dream….
Recovering from a disaster requires proper planning. As the cliché goes, ‘Failing to plan is planning to fail’- a truism appropriate for incident responses in a business environment. When critical business operations are under attack, having a disaster recovery policy is essential to establish the correct response. As a high-level strategic document, the policy informs…
An IT security policy confirms the specific rules and correct procedures governing how employees and other parties may use the company’s IT resources. This type of policy details both what is expected and what actions are not allowed. Policies detail acceptable uses of IT technologies, controls limiting user access, accepted procedures, and the consequences for…
IT asset acquisition requires careful consideration and post-purchase implementation. IT asset disposition (known as ITAD) involves the full lifecycle of an asset while owned by the business. Every IT asset has a lifecycle. A home user might use a laptop for 4 – 5 years, but most companies expect a shorter lifespan. The equipment must…
Having a reliable and efficient IT infrastructure is a huge asset to any business. Being able to rely on your technology and having professional support when you need it can set you ahead of the competition. As companies grow increasingly reliant on technology, Managed IT Service Providers (MSPs) offer an affordable, practical and efficient way…
Business as usual (BAU) IT support represents the regular work tasks within an IT department. They reflect tasks that key IT personnel perform to maintain technology systems and keep your business running smoothly with minimal potential disruption to business operations. Often abbreviated, the full form of BAU is simply “Business As Usual”. BAU tasks may…
