Before high speed internet, businesses made do with unreliable analogue phone systems. And guess what? Some still do. Perhaps you’re one of them? These days, if you’re not using a VoIP system you might as well have two cups and a long piece of string. With BT switching off ISDN services, there’s no excuse not…
Public, Private & Hybrid: Are all Clouds the Same?
No doubt you’ve been considering moving to the Cloud or are in the process of selecting a Cloud provider. In fact, very few businesses have a strategy of keeping their servers and infrastructure locally, and rightly so. With the amount of investment being made into the Cloud infrastructure by large companies (94% of enterprises are…
We just closed 100,000 cases!
In 2010, we logged our first customer ticket using our custom-built tool, MicroLog. Today we closed our 100,000th case! Who’d have thought it? Our 100,000th closed ticket was for our valued client, bespoke glazing solutions company, Klöeber. “Microbyte came on board towards the end of 2011. They weren’t very large at that point, but they…
5 Things You Should Know When Buying Cyber Insurance
Technology, social media and financial transactions over the internet are integral to how most organisations go about finding customers and how those customers purchase products. Unfortunately, those methods are also used as access points by cybercriminals to get their hands on sensitive information. Whether it be hackers, those looking for financial gain or even insiders,…
How the Modern Workplace can benefit your environment
Did you know that in many office environments now, up to 60% of desk space is vacant? Well, the fact is that 4x as many people are working outside the office compared to just five years ago. Not only are these people working away from the office, but statistics also suggest that they’re working on…