Our Managing Director, Yusuf Yeganeh, talked to BBC News about getting back to the office during lockdown. We were on BBC Look East this week for a whole fifty-five seconds. Our COO Lewis put on his best concentration face to stare at a screen and Yusuf said two lines to camera. We were part of…
Before you say ‘no’ to a client, consider an Outsourced IT helpdesk An outsourced IT helpdesk can help you offer round-the-clock IT support. Your clients might not think they need 24/7 support until a business critical situation racks up the bills. Or they might be asking you for it, but you don’t have the capacity…
Here’s what our Managing Director, Yusuf Yeganeh, wants you to consider when it comes to back office systems. You really can’t have a ‘good’ back office system without solid technology underpinning it. That means you need more than just applications with a range of modern features. You need to make sure they’re integrated and hosted…
Moving office takes planning, but look out for opportunities to streamline your business Read on for five tips on planning your office move. 1) Get on the Cloud Are you still using local servers when you could (should!) be on the Cloud? If you’re moving in the next two to three months, you…
Working from home doesn’t mean cutting yourself off from the outside world or driving yourself crazy with constant notifications. There is a middle ground. Here are some tips from our very own Anna Fletcher on how to stay productive, happy and healthy in your home office. Communicate clearly and regularly: Turn on notifications Ask colleagues and…
Before high speed internet, businesses made do with unreliable analogue phone systems. And guess what? Some still do. Perhaps you’re one of them? These days, if you’re not using a VoIP system you might as well have two cups and a long piece of string. With BT switching off ISDN services, there’s no excuse not…
No doubt you’ve been considering moving to the Cloud or are in the process of selecting a Cloud provider. In fact, very few businesses have a strategy of keeping their servers and infrastructure locally, and rightly so. With the amount of investment being made into the Cloud infrastructure by large companies (94% of enterprises are…
In 2010, we logged our first customer ticket using our custom-built tool, MicroLog. Today we closed our 100,000th case! Who’d have thought it? Our 100,000th closed ticket was for our valued client, bespoke glazing solutions company, Klöeber. “Microbyte came on board towards the end of 2011. They weren’t very large at that point, but they…
Technology, social media and financial transactions over the internet are integral to how most organisations go about finding customers and how those customers purchase products. Unfortunately, those methods are also used as access points by cybercriminals to get their hands on sensitive information. Whether it be hackers, those looking for financial gain or even insiders,…
