In 2010, we logged our first customer ticket using our custom-built tool, MicroLog. Today we closed our 100,000th case! Who’d have thought it? Our 100,000th closed ticket was for our valued client, bespoke glazing solutions company, Klöeber. “Microbyte came on board towards the end of 2011. They weren’t very large at that point, but they…
5 Things You Should Know When Buying Cyber Insurance
Technology, social media and financial transactions over the internet are integral to how most organisations go about finding customers and how those customers purchase products. Unfortunately, those methods are also used as access points by cybercriminals to get their hands on sensitive information. Whether it be hackers, those looking for financial gain or even insiders,…
How the Modern Workplace can benefit your environment
Did you know that in many office environments now, up to 60% of desk space is vacant? Well, the fact is that 4x as many people are working outside the office compared to just five years ago. Not only are these people working away from the office, but statistics also suggest that they’re working on…
How Businesses Should Prepare for Windows 7 End of Life
So, Windows 7 is end of life, and in December we won’t be receiving any more security updates from Microsoft. Is it a big deal? Yes, it is. However, we urge you to not run out buy yourself a copy of Windows 10, especially not on a CD! What happens once Windows 7 reaches end…
What is Microsoft Teams? And, how is it any different to Whatsapp?
Microsoft Teams has been heavily marketed as the next big communication tool for businesses, but what is it? Is it not just Whatsapp? Well, in short, no – and I’ll explain why now. The biggest difference between Whatsapp and Microsoft Teams is that, although both have the functionality to “chat” in groups, Teams provides a…