By 2024, the global IT outsourcing market will be worth almost $400 billion. As more companies reap the benefits of using a managed service provider, more companies are being set up to meet the demand. The result is that if you plan to outsource your IT operations and management, you’ll find an almost endless list…
IT is now the backbone of most businesses. Even companies that aren’t directly associated with technology use IT systems and software daily to keep track of orders, communicate internally, manage stock levels and analyse data. Ensuring your IT structures keep up with your business and facilitate business growth is crucial. This means you need an…
One of the most commonly asked questions we see in the IT industry is, “how big should my IT department be”? And in truth, the answer is relatively complicated. Every business has its own requirements and demands with different software and users. From small companies of 20 people to multinational corporations of over 1,000, IT…
As a small business grows, it can be hard to define the moment when you suddenly need to start asking for help. With so much to consider, getting a team of professionals to manage your IT systems can fall to the bottom of the priority list. You might even persuade yourself that you don’t need…
When something goes wrong with your car, you take it to a garage. When your heating stops working, you call the energy company. When your phone suddenly dies, you send it to the repair shop. And when your IT systems crash, you call your IT support team. Nowadays, organisations are so reliant on technology that…
“Enterprises experience 130 security breaches per year, per organization, on average.” PurpleSec Cyber Security Stats With more and more resources going to the cloud, enterprise security has become a prime concern for every organization. No amount of security seems enough. One of the key questions that enterprises struggle with is the age-old question – Is…
Not all managed IT services are made equal, and with the sheer number of IT solutions and IT providers out there, it can be difficult to know what you need and which IT companies to trust. Of course, we’re not going to tell you why we think Microbyte should be the go-to for SMEs; in…
Young people are the future. Technology’s the future. And yet, somehow when it comes to the IT industry in the UK, we’re letting them both down, writes Microbyte MD Yusuf Yeganeh. Many industries are experiencing staff issues lately, and it’s just as true in IT support, but it’s not just a staff shortage; it’s a…
The ‘Stamp Out Support’ emblem symbolises our commitment to reducing, and one day defeating reactive IT support tickets! For too long the focus has been on BIGGER, BETTER, FASTER support teams, staff that solve problems ON THE SPOT, and all while prioritising vast numbers of IT support tickets, calls, and customer satisfaction, as well as…
