Blog Archives - Page 9 of 11 | Microbyte
Telecoms

Everything you need to know about VoIP

Before high speed internet, businesses made do with unreliable analogue phone systems. And guess what? Some still do. Perhaps you’re one of them? These days, if you’re not using a VoIP system you might as well have two cups and a long piece of string. With BT switching off ISDN services, there’s no excuse not…

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sector-specific IT support

Public, Private & Hybrid: Are all Clouds the Same?

No doubt you’ve been considering moving to the Cloud or are in the process of selecting a Cloud provider. In fact, very few businesses have a strategy of keeping their servers and infrastructure locally, and rightly so. With the amount of investment being made into the Cloud infrastructure by large companies (94% of enterprises are…

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We just closed 100,000 cases!

In 2010, we logged our first customer ticket using our custom-built tool, MicroLog. Today we closed our 100,000th case! Who’d have thought it? Our 100,000th closed ticket was for our valued client, bespoke glazing solutions company, Klöeber. “Microbyte came on board towards the end of 2011. They weren’t very large at that point, but they…

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How Businesses Should Prepare for Windows 7 End of Life

So, Windows 7 is end of life, and in December we won’t be receiving any more security updates from Microsoft. Is it a big deal? Yes, it is. However, we urge you to not run out buy yourself a copy of Windows 10, especially not on a CD! What happens once Windows 7 reaches end…

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IT support desk

What to consider when moving your IT to the Cloud

Moving IT takes planning. Moving single pieces of software and standard on-premise servers are not difficult to move to the Cloud, however, problems arise when they are integrated within a business and its processes. It adds a layer of complexity that is not always talked about. Why is this? In isolation, most technologies can be…

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Reads Microbyte Most Compliant Client

Microbyte’s Most Compliant Client

We are constantly looking through our client base, trying to identify gaps in our IT standards, whilst looking for areas to improve and to bring our customers as close as we can to our “ideal”. Our Maturity Matrix is an ever-evolving set of standards which we measure all our Managed IT Services clients by, and we use…

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Evolving IT Standards

Business is moving faster than ever. It’s easy to think that technology which may have been installed just a few years ago should be perfectly capable of powering and protecting your business. Unfortunately, this is rarely the case. It is therefore vitally important that we remain aware of all available technologies, in order to provide end users…

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The complexity of a 24/7 IT operation

Three years ago that we decided to evolve into a 24/7 service provider, and take the leap into running multiple sites in the UK and abroad. It’s been a very interesting journey, and one which I am certain many MSPs (Managed IT Service Providers) dare not venture into. It’s amazing to hear clients who use…

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