Support Archives - Page 1 of 2 | Microbyte
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Benefits of a Managed Services Provider (MSP)

At Microbyte, we position ourselves as a proficient Managed Services Provider (MSP), supplying outsourced IT services through a dynamic and committed team. Our preventative measures and comprehensive service-level agreements guarantee seamless operations for our clientele. The task of managing an in-house IT department without external assistance can be daunting, particularly for small and medium-sized enterprises….

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Small Business IT Consulting

In today’s fast-paced business world, technology has become a crucial tool for small businesses to stay competitive and grow. From managing finances and storing data to connecting with customers and automating processes, technology is a vital aspect of any small business operation.  However, for small and medium-sized enterprises (SMEs) that don’t have the budget for…

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What is IT Strategy? Why is it essential for your business?

When you work with a new IT company or start having internal discussions about IT, one of the first questions you will hear is; What is our IT strategy? Having a clear, comprehensive IT strategy is becoming increasingly crucial to support overall business plans and processes. In fact, many large companies are now basing much…

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What is IT Maintenance, and why is it important?

Marketing will often extol the virtues of the IT we buy and use, suggesting that the software and hardware will ‘just work’. Sadly, most people know all too well that the reality of life rarely matches the aspirational marketing, fortunately, IT maintenance will get the two as close as possible. With anything you buy there…

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Outsourced IT Support with Microbyte

Outsourcing IT support is becoming increasingly popular as IT becomes increasingly important. With core business operations relying on technology, even the smallest hiccup can significantly impact revenue and brand reputation, potentially affecting a company’s future. For small to medium businesses that don’t have the budget for a substantial internal IT team, outsourcing IT support to…

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Risks of Home IT Equipment for Remote Working

When it comes to home-office risks, remote workers have consistently expressed concern that IT problems are the biggest issue.  In recent years, hacking, cyber-attacks and data breaches have greatly impacted individuals and companies worldwide. Furthermore, as technology becomes more important for daily business operations, outdated or inappropriate software can end up causing total bankruptcy.  Proper…

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IT Support in the US – Is It Behind?

The USA is well-known for its entrepreneurial spirit and the concept of the American Dream. With new businesses popping up every day and as the home of the Silicon Valley and big tech scene, you might think IT support in the US is more sophisticated than in the UK.  But more often than not, US…

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What is an IT Roadmap, and do I need one?

IT is now the backbone of most businesses. Even companies that aren’t directly associated with technology use IT systems and software daily to keep track of orders, communicate internally, manage stock levels and analyse data. Ensuring your IT structures keep up with your business and facilitate business growth is crucial. This means you need an…

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How big should my IT team be?

One of the most commonly asked questions we see in the IT industry is, “how big should my IT department be”? And in truth, the answer is relatively complicated. Every business has its own requirements and demands with different software and users. From small companies of 20 people to multinational corporations of over 1,000, IT…

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