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Outsourced IT Support with Microbyte

Outsourcing IT support is becoming increasingly popular as IT becomes increasingly important. Almost every business now relies on IT in some form. When systems crash, files get lost, data is stolen, and emails go astray, it can significantly impact revenue and brand reputation. Ultimately, it could affect a business’s future.  For small to medium businesses…

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IT Support in the US – Is It Behind?

The USA is well-known for its entrepreneurial spirit and the concept of the American Dream. With new businesses popping up every day and as the home of the Silicon Valley and big tech scene, you might think IT support in the US is more sophisticated than in the UK.  But more often than not, US…

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What is an IT Roadmap, and do I need one?

IT is now the backbone of most businesses. Even companies that aren’t directly associated with technology use IT systems and software daily to keep track of orders, communicate internally, manage stock levels and analyse data. Ensuring your IT structures keep up with your business and facilitate business growth is crucial. This means you need an…

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How big should my IT team be?

One of the most commonly asked questions we see in the IT industry is, “how big should my IT department be”? And in truth, the answer is relatively complicated. Every business has its own requirements and demands with different software and users. From small companies of 20 people to multinational corporations of over 1,000, IT…

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Do I need a Managed Service Provider?

As a small business grows, it can be hard to define the moment when you suddenly need to start asking for help. With so much to consider, getting in a team of professionals to manage your IT systems can fall to the bottom of the priority list. You might even persuade yourself that you don’t…

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The Benefits of IT Support

When something goes wrong with your car, you take it to a garage. When your heating stops working, you call the energy company. When your phone suddenly dies, you send it to the repair shop. And when your IT systems crash, you call your IT support team.  Nowadays, organisations are so reliant on technology that…

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How much does Outsourced IT cost? An Outsourcing guide by Microbyte

How much does Outsourced IT cost? It shouldn’t be hard to work out how much outsourced IT costs. Yet, IT providers don’t always talk about the numbers as plainly as they could. The complicated jargon and befuddling number-crunching can be off-putting for companies considering support. At Microbyte, we understand that you can’t weigh up IT…

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What does an IT Helpdesk do?

You shouldn’t notice a good IT helpdesk An IT Helpdesk desk should minimise disruption to your business by solving problems and preventing future ones. IT support desks are business-focused with sector-specific knowledge of business processes and priorities. A good helpdesk will know what’s important to your business and why. Here’s what they do: Help (of…

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Benefits of a Managed Services Provider (MSP)

Outsourcing your IT to a Managed Services Provider is a big decision, especially for SMEs. Here are some benefits why you might need an MSP to handle your IT systems. Firstly, A Managed Service Provider can cover all your IT needs Managed Service Providers (MSPs) are IT specialists that handle your business IT needs. They…

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Outsourced IT Helpdesk Services

Before you say ‘no’ to a client, consider an Outsourced IT helpdesk An outsourced IT helpdesk can help you offer round-the-clock IT support. Your clients might not think they need 24/7 support until a business critical situation racks up the bills. Or they might be asking you for it, but you don’t have the capacity…

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