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Managed IT

How much does Outsourced IT cost? An Outsourcing guide by Microbyte

How much does Outsourced IT cost? It shouldn’t be hard to work out how much outsourced IT costs. Yet, IT providers don’t always talk about the numbers as plainly as they could. The complicated jargon and befuddling number-crunching can be off-putting for companies considering support. At Microbyte, we understand that you can’t weigh up IT…

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What does an IT Helpdesk do?

You shouldn’t notice a good IT helpdesk An IT Helpdesk desk should minimise disruption to your business by solving problems and preventing future ones. IT support desks are business-focused with sector-specific knowledge of business processes and priorities. A good helpdesk will know what’s important to your business and why. Here’s what they do: Help (of…

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Benefits of a Managed Services Provider (MSP)

Outsourcing your IT to a Managed Services Provider is a big decision, especially for SMEs. Here are some benefits why you might need an MSP to handle your IT systems. Firstly, A Managed Service Provider can cover all your IT needs Managed Service Providers (MSPs) are IT specialists that handle your business IT needs. They…

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Saving time on the helpdesk with technology

As a Managed Service provider, you can imagine we are always on the lookout for efficiencies, a percent here and there eventually amounts to a real change. Over the past few weeks, I have been paying attention to the kinds of calls we were actually getting to our Helpdesk. There are the usual queries, the…

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