Even the smallest modern business now relies on technology almost every day. From payroll and data storage to paying taxes online, online orders, and CRMS, IT plays a huge role in how businesses function.
But for small and medium businesses that don’t have the budget for a large in-house IT department, getting maximum value out of their technology can be tough. IT consultancy for SMEs allows every business to ensure their technology supports the operations the way it should.
Yet many small businesses don’t take advantage of IT consultancy and lose out on significant benefits. If you’re unsure if your specific business could benefit from working with a professional IT expert, here’s what you need to know.
What is IT consulting?
IT consulting or IT consultancy services are professional advice and practical support offered by an external expert or team of experts. IT consultancy agencies and companies are employed by businesses to help them manage, implement and improve their technology.
An IT consultant can help businesses with a range of issues, from implementing new IT strategies, training staff on how to use software, and building websites to helping with cloud migration, improving cyber security, and maintaining devices like phones and laptops.
Many large companies work with an external consulting agency as well as an internal IT team because they appreciate having an external perspective and access to the latest knowledge and skills. However, many small and medium businesses use an IT consultant in place of an IT team.
Different IT consulting companies will offer various services and expertise, so tech consulting can look different depending on which company you partner with.
Why SMEs Benefit from IT Consulting
When people think about professional IT consultants, they usually think about huge multinational companies working with large agencies for multi-million-dollar support packages. But IT consulting doesn’t always happen on such a grand scale.
Often, SMEs benefit from working with an external IT consultant instead of hiring their own team. IT consulting for small businesses can have a significant, positive impact on business operations.
Here are just a few ways in which we support smaller businesses:
Focus on your business
Many small business owners don’t have the skills, talent, or knowledge to implement high-spec technological changes. Trying to learn everything about the latest cutting-edge technology, how to implement it, and train your staff to use it while running a business is overwhelming.
SME owners usually have their plates full, keeping their businesses running. When you add frustrating IT issues, it’s a recipe for disaster. But working with an external IT consultant means you can focus on what you do best and let us handle the rest.
Keep your business safe and secure
One of the most rapidly changing areas of IT is cyber security. Viruses and cyber criminals are always coming up with new innovative attacks and ways to steal business data and compromise your business. It can be challenging to keep up, meaning your company may be vulnerable, and you might not know it.
Working with an IT consultant can help ensure your business is safe and protected. IT experts can find and implement the right technology solutions and cyber essentials for you to secure your and your customer’s sensitive data.
Improved efficiency and productivity
No matter what size of the company, there is nothing more frustrating than wasting time or missing out on opportunities because your IT isn’t working correctly. For small businesses that just want to ensure everything runs smoothly and efficiently, an external IT consultant can take on the responsibility of ensuring that when you need your systems to work, they do!
With your IT taken care of, you and your staff can be more efficient at getting work done and making the most of opportunities. This type of ongoing managed service has considerable business benefits on a daily basis.
Take your business to the next level
As well as providing support and project management for your existing projects, small and medium businesses that work with an IT consultancy service can use the expert knowledge and advice to create a more detailed, personal IT strategy. Many small businesses don’t use a defined strategy which can lead to badly integrated, disjointed technology rather than working towards an overarching goal.
Working with a consultant allows SMEs to develop a clearer picture of how technology can work for them, allowing them to take their business to the next level with a future-proof IT infrastructure.
Minimal investment without a long-term commitment
For many small businesses, there is no need for a full-time internal IT department. Work can come in peaks and flows, which means a small IT team (perhaps just one person) could be paid to sit around or may have too much work.
Working with an IT consultant on a project-by-project basis or opting for cloud services on a remote basis means companies get the support they need when they need it without the costs associated with hiring a full-time team. This means less initial investment, no long-term hire, and plenty of support.
Is Professional IT consulting worth it for small businesses?
As we’ve already discussed, one of the main benefits of hiring external IT consulting services is that you don’t need to invest in an in-house IT team. For small businesses that perhaps don’t need a full-time team, working with professionals is a more cost-efficient option.
But as well as saving you money, IT consultancy services can be well worth it for small businesses that don’t want a full-time consultant. At Microbyte, we often work on one-off projects for small businesses that need help with a specific technology or are looking at digital transformation.
Microbyte offers bespoke support, and we can discuss your requirements, whether they are ad-hoc or ongoing, so you get the support you need without worrying about the cost.
Get in touch today to discuss how we can help you and your business with your technology.