Before you say ‘no’ to a client, consider an outsourced IT helpdesk An outsourced IT helpdesk can help you offer round-the-clock IT support. Your clients might not think they need 24/7 support until a business critical situation racks up the bills. Or they might be asking you for it, but you don’t have the capacity…
What does a good back office system look like?
Here’s what our Managing Director, Yusuf Yeganeh, wants you to consider when it comes to back office systems. You really can’t have a ‘good’ back office system without solid technology underpinning it. That means you need more than just applications with a range of modern features. You need to make sure they’re integrated and hosted…
White Label IT Support
Our White Label IT support is a genuine white label service We know that when you sign up to our White Label IT Support, you want customers to see you. So when it comes to your clients, we’re not “Microbyte”, we’re [insert your name here] and also your logo and your points of contact, your…
Planning your office move? Read this first.
Moving office takes planning, but look out for opportunities to streamline your business Read on for five tips on planning your office move. 1) Get on the Cloud Are you still using local servers when you could (should!) be on the Cloud? If you’re moving in the next two to three months, you…
What is a White Label Helpdesk?
You might be considering outsourcing your helpdesk to a White Label service. But what exactly is it? Here we explain what our White Label Helpdesk is and how it can help your business. If your client’s IT support needs get in the way of their long-term goals, something needs to change. A White Label Helpdesk…