IT Helpdesk Archives - Microbyte

IT Helpdesk

What to expect from an IT Support desk

You shouldn’t notice a good IT support desk An IT support desk should minimise disruption to your business by solving problems and preventing future ones. IT support desks are business-focused with sector-specific knowledge of business processes and priorities. A good helpdesk will know what’s important to your business and why. Here’s what they do: Help…

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Want more clients? Get an outsourced IT Helpdesk

Before you say ‘no’ to a client, consider an outsourced IT helpdesk An outsourced IT helpdesk can help you offer round-the-clock IT support. Your clients might not think they need 24/7 support until a business critical situation racks up the bills. Or they might be asking you for it, but you don’t have the capacity…

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