What is an IT Roadmap, and do I need one? | Microbyte

What is an IT Roadmap, and do I need one?

white label it support

IT is now the backbone of most businesses. Even companies that aren’t directly associated with technology use IT systems and software daily to keep track of orders, communicate internally, manage stock levels and analyse data.

Ensuring your IT structures keep up with your business and facilitate business growth is crucial. This means you need an IT Roadmap to help keep you on track. But what is a roadmap, why is it necessary, and how do you create one?

Here’s what you need to know.

What is an IT Roadmap?

An IT Roadmap is an overall plan to help bring your technological investments in line with your other business goals. In practicality, an IT roadmap covers everything from future software updates, new ERP systems, and faster WIFI to laptops for new hires, a work-from-home VPN and improved security online.

An IT Roadmap shows how much you can expect to spend on IT in the coming quarter and why. It should plan how your IT department will grow and clarify where money is being spent and why.

So, when you allocate your budget to grow your IT department, your roadmap will ensure it grows in line with the rest of your business and ensure you can continue to meet your targets.

Why is an IT Roadmap important?

With new technology popping up every day, it can be hard to keep track of what your business really needs. Having a roadmap will not only keep you on the right path and ensure you are only investing in a way that makes sense for your business, but it’s also helpful for other departments.

Having a clear roadmap of where money is going and why, shows other executives why the IT budget is what it is and how it will help them in the long run.

IT developments support other departments, but you may need to invest in IT before you can invest elsewhere. This can make spending seem unnecessary. A roadmap means fewer interdepartmental frustrations and a clear picture for everyone to see.

Creating an IT Roadmap from scratch

Building an IT roadmap is the first step in taking your IT systems seriously. However, if you’ve previously been haphazardly adding to your IT structure with no real plan, you likely have a tangle of systems and no real goal or way to streamline the process.

It is overwhelming and can be hard to know where to begin.

The first step in creating your IT roadmap is considering your other business goals. If you plan to grow your business, diversify or reinvest elsewhere, this will inform the kind of IT support you need. For example, you might only need Supplementary IT Support, whereas some might need a fully managed service provider. The second step is to think about what software, systems and technology you need to achieve these goals and how this differs from your current situation.

Once you have clarified your start and end points, you can begin to think about budget allocation, deadlines, and where you need to invest to reach your goals.

For help creating a detailed IT roadmap and support setting IT goals, get in touch today. One of our expert Virtual IT Directors can help deliver an IT roadmap that is tailored to your business needs.

Similar blogs

Moving from Internal to Outsourced IT Support

Moving from Internal to Outsourced IT Support

Having reliable IT support is one of the most crucial parts of any modern business. Whether it’s tackling minor software glitches, protecting against cyber threats, offering a seamless experience to customers, or simply ensuring a smooth workflow for employees, an effective IT support system is the backbone of any business. But the game is changing….

Read More

Avatar photo

The Business Benefits of Cyber Essentials Certification

The Business Benefits of Cyber Essentials Certification

As IT continues to dominate and dictate international business, fortifying digital defences is paramount. Protecting your business from the devastating consequences of a cyber security breach should be a number one priority for every business.  The good news is that obtaining a Cyber Essentials certification is a simple and easy step to help protect against…

Read More

Avatar photo

Improve Your IT Helpdesk With SOPs

Improve Your IT Helpdesk With SOPs

As technology continues to drive businesses around the world, the role of IT helpdesks has evolved into a pivotal force, serving as the central point for user support and technical issue resolution. With organisations increasingly reliant on intricate digital infrastructures, the efficiency of IT helpdesks becomes paramount in ensuring seamless operations. Enter Standard Operating Procedures…

Read More

Avatar photo

A guide to switching IT Support Provider

A guide to switching IT Support Provider

The relationship between a business and its IT support company is a close one. With IT at the centre of almost every business, responsible for daily operations, goals, plans, feedback, data storage and communication, the right IT partner can be the driving force behind a company’s success. But as your business evolves, it’s essential to…

Read More

Avatar photo

Why should you outsource your IT Support

Why should you outsource your IT Support

When it comes to IT and technology, almost all businesses around the world rely on digital systems every single day. From cloud computing and cyber security to artificial intelligence and data analytics, the range of tools and different technologies available to businesses are constantly evolving. Maintaining, managing and updating information technology (IT) is a vital…

Read More

Avatar photo

Apple Mac IT Support Services A Comprehensive Guide

Apple Mac IT Support Services: A Comprehensive Guide

Within the IT industry, one of the most divisive questions is Apple or Microsoft Windows. When it comes to IT support, there is often a lack of expertise surrounding Apple products. Very few third-party providers are willing to work with companies that use Apple products as it can be challenging. However, Apple products have become…

Read More

Avatar photo