By 2024, the global IT outsourcing market will be worth almost $400 billion. As more companies reap the benefits of using a managed service provider, more companies are being set up to meet the demand.
The result is that if you plan to outsource your IT operations and management, you’ll find an almost endless list of options. From large multinational outsourcing platforms like IBM to smaller independent companies like Microbyte, IT support providers offer a vast range of benefits, including cost savings and improved operational efficiency.
But how do you choose the right service provider for your business? Why should you trust Microbyte with your IT infrastructure?
Here’s what we do to set ourselves apart from the competition and ensure Microbyte is your number one choice.
Collaborative Approach
We’re experts in all things technology and IT, but we don’t believe in dictating your needs to you. We want to build a meaningful relationship, so we understand what you need and what makes your business different.
By collaborating with you, we can make tailored recommendations that are best for your business structure and existing software. We have access to the latest tech, software and equipment and will work to find the best fit for you.
Collaboration is at the heart of everything we do, so when you work with Microbyte, you get the exact service your company needs. We ask questions, get to know your business model and ensure all our services are tailored to you. We don’t believe in offering basic, pre-determined packaged services.
24/7 Customer Support
We know that emergency situations don’t always fit into your schedule. Security breaches, system crashes, and lost data often happen at the most frustrating time. At Microbyte, we operate several offices worldwide including London, Dubai & Los Angeles, so we are awake and ready to respond no matter where you are.
Our 24/7 customer service means that no matter what time an issue hits, we can help. Unlike other companies that only provide minimal emergency support for security breaches out of hours, we can provide our full service whenever you need us.
Proven Success Time And Time Again
At Microbyte, we spend a lot of time investing in our procedures. We believe in building automated processes that we can deploy repetitively, knowing we will get high-quality results every time.
But we can speed up tracking and monitoring by building infrastructures and systems that can run independently and deliver results automatically. We have a high level of confidence that our built structures deliver time and time again.
We operate using proven cycles and systems to get proven results every time without fail. By investing in automation, we can offer you guaranteed results. While other businesses manually redeploy and monitor systems, we can roll out our existing automated setups faster and more efficiently.
Stamp Out Support
We take our stamp-out support motto very seriously, but many other companies don’t often agree with us. As a managed service provider, you might think we’re happy when you need us. But we aren’t. We aim to do such a good job ensuring your IT systems and infrastructure is working, then you don’t need us.
If everything works well and your software keeps up with your business needs, then we’re doing a good job. We’re proud of the fact that our clients don’t need to contact us very often because they are focused on running their business, and we work in the background, so you never have to think about IT.
We work to prevent problems before they occur, so you deal with fewer problems. Our team is on hand to help with basic requests and day-to-day updates, but we hope you never have an emergency where you need us.
Proactive Future Planning
Often, IT support and managed services are provided reactively as and when issues arise. We believe that proactive planning can help ensure your business is always up to date. As your business grows, you should also plan to improve your IT infrastructure to meet new demands. If you wait too long, you might find your outdated IT systems can’t cope.
At Microbyte, we use our understanding of your business plan to help predict your future requirements and implement plans to meet these needs. We never want you to lose revenue or customers because your IT systems couldn’t keep up.
Microbyte Support for All Businesses
At Microbyte, we pride ourselves on offering bespoke support services tailored to your business. We work proactively with you and behind the scenes to prevent problems, plan for a better future and ensure you have everything you need.
If you’re looking to outsource your IT support or are unhappy with your current provider, get in touch today. We’ll discuss your needs and provide a bespoke, no-obligation quote so you can forget about IT and focus on running your business.