Why you need a Managed Services Provider - Microbyte

Blog

Why you need a Managed Services Provider

man on phone in business centre with tech graphic icons overlaid

Outsourcing your IT to a Managed Services Provider is a big decision, especially for SMEs. In this post, we explained what Managed Services are. Here are four reasons why you might need an MSP to handle your IT systems.

Your business is growing

If you’ve got big plans for your business, you’ll need to plan for your IT. Outsourcing your IT to a Managed Services Provider will free up valuable time so you can focus on growth without worrying about technology setbacks. You’ll want a number your staff can call whenever they need, and you certainly don’t want poor IT to be a reason why work isn’t getting done. Think of it like a plant suffering in too small a pot. An MSP is like getting a bigger pot. With the extra time an MSP frees up, your business will be able to flourish like never before.

 

You need peace of mind

A Managed Services Provider does more than take care of the technology. They understand your business needs and what the technology means to your operations. An MSP can see through the immediate issue to the business impact and takes the right measures to minimise business disruption. You don’t need to tell an MSP how important a fix is – they already know. They’ll also make sure you’re fully compliant with the latest regulations around security and safety, so you don’t need to do additional checks, or worry about standards – they’re taken care of from the get-go. An MSP can give you the peace of mind you need to hand over the reins.

 

IT isn’t your forte

There’s only so much you can do. If your business isn’t in IT, now’s probably not the time to try to become an expert. If IT issues are distracting you from serving your clients, you need to hand it to the professionals. You don’t want your businesses to slow down because of login issues or poor broadband. From managing fixes and updates to preventing future issues, MSPs will handle it professionally and, often, remotely. You’ll never have to hang around the office waiting for IT support again.

 

You want to stay on top of your IT expenditure

Without an MSP, IT expenditure can be costly and unpredictable. Outsourcing your Managed Services to an MSP saves you money in the long-term (and when you think about the cost of in-house staff, it saves cash in the short-term too). Different packages will get you different service levels, and most charge a per-seat fee, so that as you grow, your support grows. Most MSPs offer a flat monthly cost, so you’ll have a predictable monthly expense – and they’ll help you plan for big projects and improvements.

 

We know what it’s not always easy for growing SMEs to hand over their IT, but with an MSP you’re not heading into unfamiliar waters. To find out more about how an MSP can help your business grow, get in touch.