Swift, comprehensive IT Support for London businesses that need to stay on their feet
Our London office, based in London Bridge, means Microbyte is ideally located to provide prompt, responsive IT support in London, Greater London and the surrounding area. Our team of highly trained experts offer IT support to businesses in a variety of sectors ensuring things run smoothly.
We specialise in long-term system maintenance contracts for London businesses that want to work together on preventing issues with a focus on reacting to customer demands.
We pride ourselves on our flexibility and strive to create bespoke IT support packages and solutions to suit your specific requirements.
With almost two decades of experience, we can provide strategic insights and advice to help businesses identify problems before it impacts operations. Whether you require standard support or want to talk to us about special requirements, Microbyte can help support your London business.
"Microbyte provide us with complete peace of mind by handling all of our IT and telephony requirements. From start to finish their handling of our full system implementation was professional and delivered on time." Justin Wing, Wings Skoda Contact Us
Need IT Support Services for your London business?
If you value your company’s digital systems, you need to have an experienced, local IT support London company that you can rely on. Keeping your IT systems running smoothly and efficiently is crucial to keeping your business operational and allowing you to get on with more important things instead of worrying about IT problems. When systems go down, customers and staff are left frustrated and with nowhere to turn.
That’s when you turn to us for support.
Investing in your IT structure means safeguarding your business from cybersecurity issues and preparing for a better future. We can help you eliminate unnecessary manual tasks, streamline digital procedures, troubleshoot common IT problems and ensure you have the best cyber security.
As data storage and digital strategies become increasingly important, working with a team of professional IT experts can save you time and money and help your business expand.
We know that business in London moves fast, so, with our IT support service, you can react fast and never miss an opportunity because a system is offline or a computer has stopped working.
Thanks to our central London location, we can be there when you need it the most. If you care about growing your business, looking after your customers and want to invest in your future as well as your technology solutions, we want to be the local support company you rely on.
At Microbyte, we aim to Stamp out Support
Our 360-degree IT support service maintains and fixes systems before you know there’s a problem.
Why do we want to stamp out IT support? We understand that any downtime can cause a significant loss of customer loyalty, disrupt operations and impact revenue streams. It’s better to prevent an IT problem than fix it.
So, we will work with you to stamp out the need for a standard IT support service by monitoring and maintaining systems, so you never need a quick fix.
Contact us about our London IT Support service today.
Our IT Support Services in London includes:
Managed IT Services
You can now have all your computer problems solved with a single unlimited Managed IT Services London package which incorporates every IT helpdesk service delivery area you’ll ever need; IT Support, Centralisation, NetAdmin and vITD.
VoIP on Microsoft Azure
Our Azure 3CX solution is our cost-effective 3CX VoIP package for businesses of all sizes. From just £10 a user your SME can benefit from the outstanding flexibility and power of the feature-rich 3CX phone system, without the complexity of administration, SIP trunks, cloud hosting or support.
Cloud Migrations
If scalability and business continuity is important to you, you’ll probably need some sort of cloud solution. We help with a range of cloud support services including Azure cloud migrations, remote desktops, hybrid solutions, legacy app provisioning and much more.
What you can expect from Microbyte, the leading IT Support Company in London
Our local IT Support London service desk should be your first call for any day-to-day IT problems such as forgetting a password, trying to set up a new application or trouble signing in from home. No matter how small the problem, our support team is on the other end of the line to make life run more smoothly.
Our IT support services include a range of standard solutions including:
- Cyber security solutions and firewalls
- Cloud-based support
- Software and IT maintenance
- Client support
- IT Consultancy
As well as our IT Support helpdesk, we also provide resources and training, so your team is well-placed to make the most of your digital infrastructure. We can help set out best practices, explain new software, and ensure your team stays safe online as part of an outsourced support package that can alleviate the strain on your in house IT team.
Learn more about the benefits of IT Support.
Microbyte IT Support London FAQs
- Why work with Microbyte?
Unlike other IT Support London companies, we want to work with you until you don't need us! We want to provide long-term solutions and training, so you don't have IT problems. The less you need to call us to fix problems, the better! We're not interested in providing short-term fixes. At Microbyte, we find underlying problems and create proper solutions so you can focus on your services and clients. Microbyte have offered support services tailored to our customers for over 20 years and as such, we are on of the leading IT Support London companies. - Do I really need IT Support? Technology is becoming increasingly important for businesses worldwide. Every business relies on software, apps and programmes, and when it goes wrong, it can be devastating. When a stock management system crashes or your HR records disappear, it can cause headaches for days. If your company uses any digital solution, you need to protect it and maintain it for the future. That's where Microbyte can help. Our London IT support services support big and small businesses across multiple industries so you can focus on running your London business.
- What exactly is IT Support? IT support includes identifying and preventing any problems with your digital infrastructure before they happen. Some companies only provide a helpdesk to provide temporary fixes and solutions. However, to us, IT support means a group of experts ready to help solve all technical problems and help prevent problems in the future. We offer more varied and flexible support services to answer questions and solve issues while providing comprehensive maintenance to avoid problems and future-proof your London business.
- Is Microbyte local to London? Yes! We have Microbyte offices based in central London. Our London IT support office supports local clients based in all London Boroughs and Greater London and the surrounding area. We understand that having a local team is crucial to responding fast and getting on-site rapidly to offer the best possible IT Services.
- What if I have very specific software and programmes? Do I need a specialist IT provider? We support businesses across a range of industries, so chances are, we already know the ERP you’re working with and how much depends on it. We work across the key verticals for businesses in London in sectors such as finance, produce, healthcare and property, and we’ll know what you need from your line-of-business applications. We get to know your business inside out and understand the impact of disruption and the knock-on effects of even small changes. More than this, we’ll know what your customer’s expecting from you, tailoring our support to ultimately help you deliver more. If you have very bespoke needs or are in an emerging industry, we’re sure we can still offer guidance and IT support and train our staff on any niche application you need help with.
- How much does IT support cost? A managed service agreement is an affordable way to get comprehensive IT support. Far more cost-effective than hiring in-house IT, you’ll get a team of experts including support engineers, a NetAdmin and VITD. Of course, cost varies depending on your exact needs, but budgeting £50-60 per user per month is a good guideline to make sure you’re covered for ongoing support.
- Do you offer remote IT support? Of course! The experts on our helpdesk can solve most IT support issues remotely. As our ways of working become more flexible, nothing’s more important than support on-hand whenever you need it, wherever you are. A 24/7 helpdesk is ideal for businesses with multiple sites, or where staff are across different time zones. Unlike other remote support helpdesks, which might be outsourced to script-reading call handlers rather than IT engineers, with our team you’ll not only get experts, they’ll soon feel like one of your team.
More than just an IT Support Company
At Microbyte our managed it services cover your complete IT needs, from hardware and office equipment to software, telecoms and cloud solutions. What sets our service apart from standard IT support is that we provide long-term strategy and budget planning, and our job never stops with a resolved support ticket. We take care of everything you can see – like your user experience – and the things you can’t see – like your infrastructure and network security.
We work with your business and third parties to provide bespoke packages that cover what we call the four blocks of managed IT. That means you get the full benefit of a complete support team; an IT director, a network administrator, an IT support helpdesk and our centralisation team.
Virtual IT director
Your Virtual IT director is always on hand to talk you through potential projects and strategy discussions at no extra cost. They’ll have a clear bird’s eye view of your business and will gather information from all our other teams to communicate clearly what you need to know and your options going forward.
NetAdmin
You’ll also get a Net Admin who we like to think of as a walking check-list. Their job is to make sure your technology and systems are in line with our standards and they’ll alert you to any potential operational or security risks. They’ll feed back to the VITD about solutions covering a range of aspects including technology, onboarding, data storage locations and compliance.
We offer Leading IT Support Services for every Sector
You need an IT company that understands your specific industry needs. We service several industries including Small Business IT Support.
Contact Microbyte Today to improve your Support Services
Let us help free you of the burden of IT support issues for your local London business with. Use Microbyte as your next support provider, we are only a phone call away.
IT Support for London and Greater London
Leading IT Support London
Our IT Support forms one of the four blocks of our 24/7 Managed IT Services. Learn more in the video below.Support Cyber Security Services
You can’t scale without IT security. It doesn’t matter how smoothly your cloud migration went or how fast your operations are running, if you have fundamental issues with your IT security practices, you could be setting your business up for data leaks, lost revenue and even potential lawsuits and lost insurance payouts.
Managed Cyber Security
Cyber security isn’t just about IT standards, safety nets and good login practices; it’s about a complete commitment from you, your staff and of course your IT services provider to find where you’re at risk and to do everything to mitigate those risks. Microbyte provide the highest standard of cyber security services and network support services as part of our it consultancy.