We understand that maintaining compliance while keeping production moving is an immense challenge for UK pharmaceutical manufacturers. Generic IT support cannot manage the risks of pharmaceutical manufacturing; your operations are governed by strict GxP and MHRA regulations, where IT system reliability is directly tied to product quality and your licence to operate. A system failure or data integrity breach can halt production and risk an entire batch.
Microbyte provides science-led IT support designed specifically for regulated manufacturers. Our approach integrates validation, compliance, and cybersecurity expertise to keep your production secure, compliant, and continuously operational.
Science-led IT support combines traditional IT services with deep expertise in pharmaceutical compliance, validation, and operations, moving beyond just fixing laptops and servers. It focuses on ensuring your GxP-regulated systems are validated, secure, and audit-ready at all times. This model provides the specialised validation and quality process knowledge that many UK SMEs and CDMOs lack in-house.
What if your next MHRA inspection happened tomorrow, would your systems pass? This approach manages compliance by building regulatory requirements into your IT infrastructure from the start. Support teams must have expert knowledge of GxP, particularly Good Manufacturing Practice (GMP), and also be experts in the rules for electronic records and signatures, specifically FDA 21 CFR Part 11 and EU Annex 11. This expertise ensures that during an MHRA audit, your IT systems can prove they meet all regulatory standards.
Computer System Validation (CSV) is the documented process of proving that a computer system does exactly what it is designed to do in a consistent and reproducible manner, and it is not optional; it is a legal requirement. Is your current IT provider truly validating your systems, or just keeping them online?
A science-led IT partner will manage this entire process for you, including creating the Validation Master Plan (VMP) and executing the full validation lifecycle (IQ, OQ, PQ) for your regulated IT infrastructure. That’s why Microbyte integrates IT, validation, and compliance into one seamless managed framework, so you can focus on production, not paperwork.
Want to know if your systems meet MHRA expectations? Request a complimentary GxP IT Compliance Assessment.
Specialised IT protects production by understanding the high commercial cost of downtime; it’s not only costly, it risks breaching data integrity and deviation records required by GMP. In pharmaceutical manufacturing, a system outage on a production line can result in the complete loss of a product batch, costing hundreds of thousands of pounds.
A specialist IT partner like Microbyte will provide preventative 24/7 support focused on “avoiding incidents”, by monitoring your production-line components to stop problems before they can halt operations.
Yes. As IT and Operational Technology (OT) converge, a support partner must be an expert in both. This includes providing technical support for your production-line OT systems, such as Manufacturing Execution Systems (MES), and their interfaces with your Laboratory Information Management System (LIMS) and Enterprise Resource Planning (ERP). This integrated approach is a key part of our services at Microbyte.
There are two non-negotiable requirements: network segmentation and validated backups. Firstly, all GxP-regulated computer systems must be installed on a logically separate network, segmented from your general business computing. Secondly, you must have a validated backup and disaster recovery plan, which is the single most important infrastructure requirement for compliance. Backups must be tested, secure, and include offsite storage to be ready for an MHRA or FDA inspection, and ours are designed to meet these exact specifications.
Your drug formulations and proprietary process data are your most valuable assets, and they are prime targets for cyber-attacks. Our model protects IP by implementing pharma-specific cybersecurity that defends against these specific threats. This includes preventing ransomware attacks on your OT systems and ensuring your data integrity adheres to all nine ALCOA+ principles:
Yes. A key role of a specialist partner is to help you move away from inefficient legacy systems and paper-based processes. We’ll act as strategic advisors for digitising your operations, which includes breaking down data silos between your LIMS, MES, and ERP systems, allowing for better data analysis and process control.
AI-powered documentation tools can reduce the time needed to author regulatory submissions by around 70%, and generative AI can also accelerate engineering by generating draft MES recipes, for example. Sanofi used this method to reduce its MES implementation time by 50%. These are not future concepts; they are practical efficiency gains.
The principles of managing sensitive, regulated data are similar to those in other high-compliance fields. The stringent data protection rules in pharmaceutical manufacturing share foundations with those in our services, as both require a deep understanding of how to protect client data and ensure regulatory adherence.
Your IT systems are a fundamental part of your GxP framework. Ensure they are fully compliant.
With over two decades supporting regulated UK industries, Microbyte combines deep IT expertise with hands-on understanding of pharmaceutical compliance. From Peterborough to Dubai, our global 24/7 support network will help to ensure your validated systems stay secure and audit-ready.
With Microbyte as your partner, you gain the reassurance that every system, document, and process will be ready for inspection, every day.
Call our team for a quick chat. We’ll show you how Microbyte provides IT Support for the Pharmaceutical Manufacturing Sector that will keep you running without the stress