Microbyte have been serving ambitious small businesses for almost two decades, helping them adapt to evolving ways of working and periods of unprecedented change.
From troubleshooting fundamental issues on a daily basis to crisis support to improving business operations, Microbyte provide small business Support that allows you to focus on your business, grow your customer base and keep everything running smoothly.
For smaller businesses, the benefits of having professional IT support can be huge. When systems go down, files get deleted, or one software mysteriously stops talking to another one, it can have a significant impact on revenue streams and customer experience. It can negatively impact a business’s reputation.
Expert IT knowledge
Using a specialist IT support provider means you have access to the highest level of expertise and knowledge, making solving issues faster and improving your IT systems. You’ll have less downtime, better security, greater efficiency and access to more data.
Microbyte offers round-the-clock monitoring and support in case of emergencies. So even out of hours, you can be sure that if anything goes wrong, the problem will be fixed before anyone notices and you don’t need to wake up the head of your IT department at midnight.
Free office space
When you outsource your IT functions to Microbyte, an entire section of your office is suddenly freed up. You could downsize to a smaller office to save money. The smaller space means you can either choose a better area or use the money you save to fund the new outsourcing.
As well as saving on office space, you will significantly reduce your overheads. Our external IT team has all the gear and tools we need without you having to invest in them. Plus, the additional costs of hiring, training and replacing IT staff will become our problem, not yours.
You can refocus
With us handling your small business IT Support, you no longer have to worry about it, you can refocus and place your attention on other matters. Focus on business growth, marketing, sales and customer demands and forget about the logistics of your IT infrastructure.
When we start working with a client we suggest an audit. It's worth spending the time and money to review your current system. This will give you an accurate idea of your current system, and you can discuss your realistic expectations with IT experts.
Thanks to new developments in technology, it's easy to make continual changes, and your budget can run away with you. Make your budget expectations clear at the beginning so the IT company can give you a realistic plan.
Remote access to cloud-based servers can save you money and hassle. Cloud-based options are generally more viable for small businesses, but in-house servers give you more control. Definitely something to discuss with your IT support company.
Depending on your individual business needs and your budget, small business support can look very different for everyone. Another major factor to consider is how much support you actually need and how much you want to outsource to a help desk. The vast majority of our clients are on a fully managed service however some only require Supplementary IT Support at busy times.
Whether you’re switching IT support providers, or if outsourcing your IT is a completely new concept, we help you see how easy IT can be, with the right team, management, systems and standards in place. Microbyte can offer you a complete small business managed IT solution.
Contact Microbyte today for your Small Business IT Support.
Hiring an external IT support company can be a gamechanger for any small business looking to grow and develop.
Don’t hesitate to get in touch with us to work out your unique requirements and discuss how we can help your business today.
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