Business IT is more complex than it has ever been. At the same time, more businesses than ever rely on technology on a daily basis. Technology has seen companies grow faster and more efficiently, but it has also paved the way for more complicated issues and increased security concerns.
Traditionally, it’s been the role of the Chief Information Officer (CIO) to keep track of data, plan updates, and analyze IT strategies and budgets. Large, multinational companies can internally employ an entire team to assist the CIO in keeping on top of ever-changing technology.
But for smaller businesses and medium-sized enterprises, finding the budget to employ an expert in this area is almost impossible. Traditional IT support engineers struggle to address high-level business problems alongside general day-to-day support for companies that don’t have multi-millions to spend.
The increased demand for IT providers to offer support, consultancy and monitoring and maintenance bred a new type of IT support business: Managed IT Service Providers which includes a Virtual IT Director.
Working with a Managed Service Provider means outsourcing your entire IT infrastructure to a team of experts. Some service providers will not offer VCIO options and will just provide support and advice as a team.
As our industry evolved beyond a break-fix model, many smaller IT providers were unable to grow their skillsets to meet client needs. With the rapid advance of IT solutions, business processes and operations met technology planning and strategy.
Businesses working on a break-fix model and relying on basic MSP services aren’t getting the same level of strategic support to prepare for a better future. Having a dedicated director takes MSP services to the next level.
Microbyte Virtual IT Directors can help with any project involving or relying on technology. They’re always on hand to assist your company and have detailed strategy discussions at no additional cost.
It’s a forward-thinking way of developing your business, adding new software, embracing innovative technology and ensuring you are one step ahead of your competitors.
Today’s successful companies are those that are forward-thinking and adapt to the new model. Working with a dedicated director means getting premium, personalized care and planning an IT roadmap, so you stay up-to-date with the latest developments.
Always know who is on the other end of the phone, arrange regular meetings for feedback and know that your IT structure is in the best hands possible.
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