Business IT is more complex than its ever been. Technology has seen our businesses grow faster and more efficiently, but it has also paved the way for more complicated issues.
As our industry evolved beyond a break-fix model, many smaller IT providers were unable to grow their skillsets to meet client needs. With the rapid advance of IT solutions, business processes and operations met technology planning and strategy.
Traditional IT support engineers struggled to meet address high-level business problems alongside general day-to-day support.
The increased demand for IT providers to offer support, consultancy and monitoring and maintenance bred a new type of IT support business: Managed Service Providers.
Today’s successful IT companies are those who were forward-thinking and adapted to the new model.
This new kind of IT company is referred to as a Managed Service Provider, and at the top of their product stack should always be the Virtual IT Director.
Our Virtual IT directors can help with any projects that involve or rely on technology. They’re always on hand to assist with projects, and also strategy discussions at no additional cost.
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