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Why does your business need a Virtual IT Director / VCIO?
Business IT is more complex than its ever been. Technology has seen our businesses grow faster and more efficiently, but it has also paved the way for more complicated issues.
As our industry evolved beyond a break-fix model, many smaller IT providers were unable to grow their skillsets to meet client needs. With the rapid advance of IT solutions, business processes and operations met technology planning and strategy.
Traditional IT support engineers struggled to meet address high-level business problems alongside general day-to-day support.
The increased demand for IT providers to offer support, consultancy and monitoring and maintenance bred a new type of IT support business: Managed Service Providers.
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Watch our video intros to vITDs and Managed ServicesLet a vCIO head up your managed services for you
Today’s successful IT companies are those who were forward-thinking and adapted to the new model.
This new kind of IT company is referred to as a Managed Service Provider, and at the top of their product stack should always be the Virtual IT Director.
Our Virtual IT directors can help with any projects that involve or rely on technology. They’re always on hand to assist with projects, and also strategy discussions at no additional cost.
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Understanding Managed ITFAQs
- Why do I need a VITD / vCIO and NetAdmin, can’t I just use your helpdesk?
A vITD is just one part of a fully managed IT service. By solely using a helpdesk with no greater considerations for your technologies and business processes, you will always experience ever increasing levels of support. We want to help you to achieve the most out of your IT systems, not just patch them up. For this reason, we always recommend the Four Blocks of managed services. - What does VITD / vCIO stand for and what do they do? A Virtual IT Director is another acronym for vCIO. They basically act as a strategy advisor, ensuring your technology is kept in line with your business requirements and adequate budgets are allocated for your growing business. No fully Managed IT Service can be complete without this role, otherwise you're a company without IT direction.